Shipping Policy

Shipping and Delivery

1. Platform's Intermediary Shipping Role

SundarSasta.com serves solely as a transaction facilitation platform, with no direct involvement in shipping, logistics, or delivery processes. All shipping considerations are managed exclusively by the original product source or seller.

2. Delivery Responsibility

Shipping and delivery are entirely controlled by:

  • Original product manufacturers
  • Selling platforms
  • Logistics partners
  • Third-party shipping providers

3. Delivery Timeframe Disclaimer

Users explicitly acknowledge that:

  • Delivery timelines vary by product and seller
  • SundarSasta.com cannot guarantee specific delivery dates
  • Delays are beyond platform's control
  • Actual delivery depends on multiple external factors

4. Shipping Cost Considerations

  • Shipping charges determined by original seller
  • Potentially vary based on product, location, shipping method
  • Not included in SundarSasta.com's facilitation fees
  • Users responsible for understanding shipping costs

5. Tracking and Communication

SundarSasta.com may facilitate:

  • Basic delivery status tracking
  • Communication channel between user and seller
  • No guarantee of real-time or comprehensive tracking

6. Damage and Loss Provisions

Users understand that:

  • Platform bears no responsibility for shipping damages
  • Claims for lost or damaged items managed by original seller
  • Photographic evidence and immediate seller notification crucial

7. International and Regional Limitations

  • Shipping availability depends on seller's capabilities
  • Some products might have geographical restrictions
  • Users responsible for understanding shipping limitations

8. Customs and Import Regulations

  • Users responsible for understanding import regulations
  • Additional customs fees or taxes are user's responsibility
  • SundarSasta.com not involved in customs clearance

9. Delivery Confirmation

Users must:

  • Inspect products upon delivery
  • Document any discrepancies
  • Notify seller within specified timeframe
  • Simultaneously inform SundarSasta.com via support@sundarsasta.com

10. Legal Considerations

  • All shipping disputes exclusively under Thane, Maharashtra jurisdiction
  • Maximum platform liability limited to Rs. 1
  • Users waive rights to challenge shipping process

By using SundarSasta.com, you acknowledge and accept these comprehensive shipping and return policies.